Journal Article
Design and Application of Electronic Toll Collection Special Situation Processing System
2024-04-01
Abstract In 2018, the state explicitly proposed to “promote the cancellation of expressway toll stations at provincial boundaries.” Electronic toll collection has become the main toll collection method on expressways. With the construction of ETC toll lanes, the proportion of ETC vehicles in the expressway traffic flow is increasing, and the rapid processing of vehicle special situations is facing challenges. At present, various provinces have adopted various methods to improve the traffic efficiency and transaction success rate of ETC from the issuance link, customer service link, and lane transaction link. According to statistical data, the average transaction success rate of ETC lane is not higher than 99% at present. As of October 2021, the number of ETC users nationwide has reached 256 million, and there are an average of 40 million ETC transactions per day across the network, that is, about 400,000 special cases need to be processed.