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The goal of this interview analysis was to explore and document the perceptions of two unique lane centering systems (S90’s Pilot Assist and CT6’s Super Cruise). Both systems offer a similar type of functionality (adaptive cruise control and lane centering), but have significantly different design philosophies and HMI (Human-Machine Interface) implementations. Twenty-four drivers drove one of the two vehicle models for a month as part of a field operational test (FOT) study. Upon vehicle return, drivers took part in a 60-minute semi-structured interview covering their perceptions of the vehicle’s various advanced driver-assistance systems (ADAS). Transcripts of the interviews were coded by two researchers, who tagged each statement with relevant system and perception code labels. For analysis, the perception codes were grouped into larger thematic bins of safety, comfort, driver attention, and system performance.

This paper presents the results of a study of how people interacted with a production voice-command based interface while driving on public roadways. Tasks included phone contact calling, full address destination entry, and point-of-interest (POI) selection. Baseline driving and driving while engaging in multiple-levels of an auditory-vocal cognitive reference task and manual radio tuning were used as comparison points. Measures included self-reported workload, task performance, physiological arousal, glance behavior, and vehicle control for an analysis sample of 48 participants (gender balanced across ages 21-68). Task analysis and glance measures confirm earlier findings that voice-command interfaces do not always allow the driver to keep their hands on the wheel and eyes on the road, as some assume.