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Technical Paper

Testing to Ensure the Achievement of Corporate Goals for Customer Satisfaction

1996-05-01
961276
A process for creating a Customer Correlated, Accelerated, Life Test is presented. This process, which results in a model for predicting reliability, has been applied to a cold weather piston scuff problem. In this paper, the authors will discuss development of frequency distributions for customer environmental and operational use, establishment of customer based failure criteria, development of an accelerated test based on degradation, selection of testing strategies, data analyses, and measurement techniques.
Technical Paper

Product Life Predictions from Warranty Data

1996-05-01
961272
A method is described for predicting the reliability and useful life of an automotive powertrain system using a warranty database or from warranty records. The database requires failure corrections for misdiagnosis from duplicate data, trouble-not-identified records and multiple failure modes. Compensations not included in the database for high-mileage drop-out and warranty repairs less than the deductible amount, are also necessary. As an example, the cumulative hazard function of the Bathtub Hazard Rate distribution is fitted to the converted removal data of a typical automotive powertrain, to determine the product life characteristics. An algorithm written in Basic language is used to obtain the analytical results.
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