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Customer perception of vehicle quality and safety is based on many factors. One important factor is the customers impression of the sounds produced by body and interior components such as doors, windows, seats, safety belts, windshield wipers, and other similar items like sounds generated automatically for safety and warning purposes. These sounds are typically harmonic or constant, and the relative level of perception, duration, multiplicity, and degree of concurrence of these sounds are elements that the customer will retain in an overall quality impression. Chime sounds are important to the customer in order to alert that something is not accomplished in a right way or for safe purposes. The chimes can be characterized by: sound level perception, frequency of the signal, shape of the signal, duration of the “beep” and the silence duration.

Vehicle audio system performance is an important attribute for final costumers. In this sense, its evaluation is an important aspect for selecting the design and validation process for automobile manufacturers. Usually the vehicle audio system performance is evaluated only by subjective judgment. However the design requirements demands objective measurements to set targets establish benchmarking and apply refinements to the design. Thus, in order to evaluate and improve sound system performance, it has been established a subjective evaluation process on reproducing and analyzing customer perception in a more reliable way. To support this information, objective evaluations have been used based on total harmonic distortion (THD), normalized frequency response (NFR) methods and spectrogram, which have been shown as straight and fast objective tools. Reinforcing the objective evaluations, qualitative time-frequency spectrogram has been used.