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Internal combustion (IC) engines that meet Tier 4 Final emissions standards comprise of multiple engine operation and control parameters that are essential to achieve the low levels of NOx and soot emissions. Given the numerous degrees of freedom and the tight cost/time constraints related to the test bench, application of virtual engineering to IC engine development and emissions reduction programmes is increasingly gaining interest. In particular, system level simulations that account for multiple cycle simulations, incylinder turbulence, and chemical kinetics enable the analysis of combustion characteristics and emissions, i.e. beyond the conventional scope of focusing on engine performance only. Such a physico-chemical model can then be used to develop Electronic Control Unit in order to optimise the powertrain control strategy and/or the engine design parameters.

Since 1992, Caterpillar has invested millions of dollars to purchase CAD software, and spends nearly $2M per year keeping its engineers up-to-date, via instructor lead training (ILT), as new enhancements are introduced. Periodic upgrades to the software also require huge resource (people, costs) commitments for the planning and execution of the training requirements required for a large global workforce. This paper will examine gaps uncovered in the efficiency and effectiveness of the current training process, and the cultural change required as a result of switching from an instructor led environment to a completely web-based solution, which, once deployed, had promised to change the way Caterpillar approached training for the future. The proposed change promised to improve human resource capability by utilizing new technological capabilities, and resulted in improvements in organizational capabilities as well.