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One of the noteworthy aspects of the introduction of the Night Vision System on the 2000 Cadillac DeVille was the use of multimedia (i.e., written and video) customer education materials. These materials were designed to allow drivers to properly understand the strengths and limitations of the feature, and allow them to take full advantage of the potential benefits of Night Vision technology. These materials were developed utilizing existing technical knowledge and important information gained from a focused study on user comprehension of customer education materials. The study was conducted to support and help ensure the successful introduction of the Night Vision feature. As of preparation of this paper, the Cadillac DeVille continues to include a Video Owner's Guide addressing Night Vision as part of the vehicle content.

This study examines the performance and subject acceptance level of a hand-operated brake actuator. Using a fixed-base vehicle simulator, data for driver reaction time, stopping time, distance, deceleration, customer acceptance and mental workload were collected. Data for three prototype hand-operated brake actuators and traditional foot-operated brake were compared. An additional test, designed to evaluate anthropometrics, sensitivity, and comfort was performed during training. A user preference survey to determine handbrake acceptance was given to subjects after completing the driving test in the simulator. In certain trials, participants were given the choice of handbrake or footbrake for an unexpected stop condition. When placed into an unexpected braking situation, subjects showed faster brake-application times for operating the hand-operated brake, indicating potential for reduced braking distance.