Search Results

One of the most common barriers to the timely disposition of maintenance discrepancies involves communication difficulties between pilots and technicians. These barriers occur at virtually every operational level of the aviation industry from general aviation to airline. Well intentioned yet incomplete or misdirected communication often results not only in frustration, excessive down time, and recurrence of the problem, but also fosters unhealthy (and inaccurate) stereotypical notions about the overall competence of each group. This paper focuses on a two-phase study designed to identify which human factors impede pilot - mechanic communication and which factors promote pilot - mechanic communication. The project was coordinated by a joint faculty - student research team from the Department of Aviation Technology at Purdue University.

This paper explores the current status of error management strategies and human factors efforts within regional airlines. It briefly addresses the potential needs of the environment from a perspective of the market’s accident and incident history as well as anecdotal reports received from members of the regional airline community. It also raises questions concerning the applicability of human factors and error management strategies developed in other segments of aviation to the problems faced within regional airline environments.