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Passenger comfort is a critical factor in user acceptance of autonomous vehicles (AVs). Despite existing methods for passenger comfort assessment, new approaches to assessing passenger comfort in AVs may be valuable to the automotive industry. In this paper, continuous pressing-based and discrete smartphone-based approaches for comfort assessment were designed and implemented in a user study. Participants used the two approaches to evaluate their comfort levels in an experimental study based on a high-fidelity autonomous driving simulator. Performances of the two approaches in assessing comfort levels were analyzed and compared. In general, the discrete approach showed better measurement repeatability and lower measurement bias than the continuous approach. The performance gap of the continuous approach could be reduced with proper post-processing measures. Discussions on the potential uses of the approaches were also raised.

Fully autonomous vehicles have the potential to fundamentally transform the future transportation system. While previous research has examined individuals’ perceptions towards fully autonomous vehicles, a complete understanding of attitudes and opinions across the lifespan is unknown. Therefore, individuals’ awareness, acceptance, and preferences towards autonomous vehicles were obtained from 75 participants through interviews with three diverse groups of participants: 20 automotive engineering graduate students who were building an autonomous concept vehicle, 21 non-technical adults, and 34 senior citizens. The results showed that regardless of age, an individual’s readiness to ride in a fully autonomous vehicle and the vehicle’s requirements were influenced by the users’ understanding of autonomous vehicles.

The Deep Orange program is a concept vehicle development program focused on providing hands-on experience in design, engineering, prototyping and production planning as part of students’ two-year MS graduate education. Throughout this project, the team was challenged to create innovative concepts during the ideation phase as part of building the running vehicle. This paper describes the usability studies performed on two of the vehicle concepts that require driver interaction. One concept is a human machine interface (HMI) that uses a holographic companion that can act as a concierge for all functions of the vehicle. After creating a prototype using existing technologies and developing a user interface controlled by hand gestures, a usability study was completed with older adults. The results suggest the input method was not intuitive. Participants demonstrated better performance with tasks using discrete hand motions in comparison to those that required continuous motions.

In the U.S., the teenage driving population is at the highest risk of being involved in a crash. Teens often demonstrate poor vehicle control skills and poor ability to identify hazards, thus proper understanding of automotive indicators and warnings may be even more critical for this population. This research evaluates teen drivers’, between 15 to 17 years of age, understanding of symbols from vehicles featuring advanced driving assistant systems and multiple powertrain configurations. Teen drivers’ (N=72) understanding of automotive symbols was compared to three other groups with specialized driving experience and technical knowledge: automotive engineering graduate students (N=48), driver rehabilitation specialists (N=16), and performance driving instructors (N=15). Participants matched 42 symbols to their descriptions and then selected the five symbols they considered most important.

Autonomous vehicles have the potential to transform lives by providing transportation to a wider range of users. However, with this new method of transportation, user acceptance and comfort are critical for widespread adoption. This exploratory study aims to investigate what makes passengers uncomfortable in existing vehicles to inform the design of future autonomous vehicles. In order to predict what may impact user acceptance for a diverse rider population for future autonomous vehicles, it is important to understand what makes a broad range of passengers uncomfortable today. In this study, interviews were conducted for a total of 75 participants from three diverse groups, including 20 automotive engineering graduate students who are building an autonomous concept vehicle, 21 non-technical adults, and 34 senior citizens. The results revealed both topics which made different groups of passengers uncomfortable as well as how these varied between the groups.