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Technical Paper

Application of Mixed Reality (MR) Based Remote Assistance for Disposition & Resolution on Critical Nonconformance (NC) for Aircraft Production System during Covid or Post Covid Work Environment

2022-10-05
2022-28-0077
Currently, the Aviation industry uses traditional methods of communication, coordination, & human interaction to give disposition to resolve any kind of nonconformance occurrences which occur during manufacturing or operation of commercial or defense products. This involves increased in-person interaction and additional travel, especially to address the nonconformance issues arising at supplier plants or airports around the globe. During Covid and post-Covid environments, human interactions for the transfer of detailed information at different & distant manufacturing plant locations has been difficult, since support engineering teams (Example: Liaison, Product Review, Quality, Supplier Quality, and Manufacturing Engineering, and/or Service Engineering) have been working remotely.
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