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Understanding customer expectations is critical to satisfying customers. Holding customer clinics is one approach to set winning targets for the engineering functional measures to drive customer satisfaction. In these clinics, customers are asked to operate and interact with vehicle systems or subsystems such as doors, lift gates, shifters, and seat adjusters, and then rate their experience. From this customer evaluation data, engineers can create customer loss or preference functions. These functions let engineers set appropriate targets by balancing risks and benefits. Statistical methods such as cumulative customer loss function are regularly applied for such analyses. In this paper, a new approach based on the Taguchi method is proposed and developed. It is referred to as Taguchi Customer Loss Function (TCLF).

Premium instrument panels (IPs) contain passenger airbag (PAB) systems that are typically comprised of a stiff plastic substrate and a soft ‘skin’ material which are adhesively bonded. During airbag deployment, the skin tears along the scored edges of the door holding the PAB system, the door opens, and the airbag inflates to protect the occupant. To accurately simulate the PAB deployment dynamics during a crash event all components of the instrument panel and the PAB system, including the skin, must be included in the model. It has been recognized that the material characterization and modeling of the skin tearing behavior are critical for predicting the timing and inflation kinematics of the airbag. Even so, limited data exists in the literature for skin material properties at hot and cold temperatures and at the strain rates created during the airbag deployment.

Automotive liftgate latches have been subject to regulation for minimum strength and inertial resistance requirements since the late 1990’s in the US and globally since the early 2000’s, possibly due to liftgate ejections stemming from the first generation Chrysler minivans which employed latches that were not originally designed with this hazard in mind. Side door latches have been regulated since the 1960’s, and the regulation of liftgate, or back door latches, have been based largely on side door requirements, with the exception of the orthogonal test requirement that is liftgate specific. Based on benchmarking tests of liftgate latches, most global OEM’s design their latches to exceed the minimum regulatory requirements. Presumably, this is based on the need to keep doors closed during crashes and specifically to do so when subjected to industry standard tests.

Knee airbags (KABs) are one countermeasure in newer vehicles that could influence lower extremity (LEX) injury, the most frequently injured body region in frontal crashes. To determine the effect of KABs on LEX injury for drivers in frontal crashes, the analysis examined moderate or greater LEX injury (AIS 2+) in two datasets. Logistic regression considered six main effect factors (KAB deployment, BMI, age, sex, belt status, driver compartment intrusion). Eighty-five cases with KAB deployment from the Crash Injury Research and Engineering Network (CIREN) database were supplemented with 8 cases from the International Center for Automotive Medicine (ICAM) database and compared to 289 CIREN non-KAB cases. All cases evaluated drivers in frontal impacts (11 to 1 o’clock Principal Direction of Force) with known belt use in 2004 and newer model year vehicles. Results of the CIREN/ICAM dataset were compared to analysis of a similar dataset from NASS-CDS (5441 total cases, 418 KAB-deployed).

The Advanced Driver Assistance System (ADAS) is a comprehensive feature set designed to aid a driver in avoiding or reducing the severity of collisions while operating the vehicle within specified conditions. In General Motors (GM) vehicles, the primary controller for the ADAS is the Active Safety Control Module (ASCM). In the 2013 model year, GM introduced an ASCM utilizing the GM internal nomenclature of External Object Calculation Module (EOCM) in some of their vehicles produced for the North American market. Similar to the Sensing and Diagnostic Module (SDM) utilized in the restraints system, the EOCM3 LC contains an Event Data Recorder (EDR) function to capture and record information surrounding certain ADAS or Supplemental Inflatable Restraint (SIR) events. The ASCM EDR contains information from external object sensors, various chassis and powertrain control modules, and internally calculated data.

In 1983, General Motors Corporation (GM) petitioned the National Highway Traffic Safety Administration (NHTSA) to allow the use of the biofidelic Hybrid III midsize adult male dummy as an alternate test device for FMVSS 208 compliance testing of frontal impact, passive restraint systems. To support their petition, GM made public to the international automotive community the limit values that they imposed on the Hybrid III measurements, which were called Injury Assessment Reference Values (IARVs). During the past 20 years, these IARVs have been updated based on relevant biomechanical studies that have been published and scaled to provide IARVs for the Hybrid III and CRABI families of frontal impact dummies. Limit values have also been developed for the biofidelic side impact dummies, BioSID, ES-2 and SID-IIs.