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To assure customer satisfaction, aerospace industry manufacturers must produce world class quality products at the lowest possible cost. This document standardizes, to the greatest extent possible, the quality system requirements of the aerospace industry. Standardization of compliance requirements results in cost savings due to the elimination or reduction of unique requirements developed for each different customer.

This SAE Aerospace Recommended Practice (ARP) specifies for quality requirements that are additive to a procurement document or contract, where an organization: a needs to provide additional guidance for suppliers and other organizations in the delivery of products, goods and services in accordance with stated quality demands, and b needs to provide information in addition or in absence of existing quality system requirements to provide the assurance of conformity to customer and applicable regulatory requirements. NOTE: In this ARP, the term ‘product’ applies only to the product intended for, or required by, a customer.

This SAE Aerospace Recommended Practice (ARP) specifies for quality requirements that are additive to a procurement document or contract, where an organization: a needs to provide additional guidance for suppliers and other organizations in the delivery of products, goods and services in accordance with stated quality demands, and b needs to provide information in addition or in absence of existing quality system requirements to provide the assurance of conformity to customer and applicable regulatory requirements. NOTE: In this ARP, the term ‘product’ applies only to the product intended for, or required by, a customer.

The focus of Operator Self-Verification is on traditional manufacturing operations, and applications can be made wherever traditional inspection is employed. The practices recommended in this document are intended to identify the basic elements and provide a “guideline” for structuring Operator Self-Verification programs within the aerospace industry; applicable to producers of commercial and military aircraft and weapons platforms, space vehicles, and all related hardware, software, electronics, engines and composite components. Operator Self-Verification programs are applied to improve the overall efficiency and product quality of processes considered mature, as judged by the implementing organization. Operator Self-Verification programs are not stand-alone processes, but augment existing quality management systems.

The aviation, space, and defense industries rely on the development and manufacture of complex products comprised of multiple systems, subsystems, and components each designed by individual designers (design activities) at various levels within the supply chain. Each design activity controls various aspects of the configuration and specifications related to the product. When a change to design information is requested or required, the change has to be evaluated against the impacts to the higher-level system. Proposed changes to design information that the design activity identifies to be minor and have no effect on their product requirements or specifications have the potential to be concurrently implemented and approved, where authorized to do so. Changes that affect customer mandated requirements or specifications must be approved prior to implementation.

The aviation, space, and defense industries rely on the development and manufacture of complex products comprised of multiple systems, subsystems, and components each designed by individual designers (design activities) at various levels within the supply chain. Each design activity controls various aspects of the configuration and specifications related to the product. When a change to design information is requested or required, the change has to be evaluated against the impacts to the higher-level system. Proposed changes to design information that the design activity identifies to be minor and have no effect on their product requirements or specifications have the potential to be concurrently implemented and approved, where authorized to do so. Changes that affect customer mandated requirements or specifications must be approved prior to implementation.

This standard is applicable to AQMS COs listed in the Online Aerospace Supplier Information System (OASIS) database. This standard is intended for the management and resolution of AQMS CO’s major QMS nonconformities. This standard is not intended to address QMS nonconformities classified as minor or nonconformities related to the products or services provided by the CO.

This standard includes selected quality system requirements from ISO 9001:2008[1] and AS9100:2009 applicable to noncomplex products and associated manufacturing processes. ISO 9001 text incorporated into this standard appears in standard font; while aviation, space, and defense industry additional requirements, definitions, and notes are presented in bold, italic text. The requirements of this standard are intended to be applied in whole, without any exclusions. Compliance with all corresponding AS9100 requirements is considered to meet/exceed compliance with the requirements of this standard. The requirements specified in this standard are complementary (not alternative) to contractual and applicable statutory and regulatory requirements. Should there be a conflict between the requirements of this standard and applicable statutory or regulatory requirements, the latter shall take precedence. The process approach described in ISO 9001 and AS9100 applies to this standard.

This standard includes selected quality system requirements from ISO 9001:2008[1] and AS9100:2009 applicable to noncomplex products and associated manufacturing processes. ISO 9001 text incorporated into this standard appears in standard font; while aviation, space, and defense industry additional requirements, definitions, and notes are presented in bold, italic text. The requirements of this standard are intended to be applied in whole, without any exclusions. Compliance with all corresponding AS9100 requirements is considered to meet/exceed compliance with the requirements of this standard. The requirements specified in this standard are complementary (not alternative) to contractual and applicable statutory and regulatory requirements. Should there be a conflict between the requirements of this standard and applicable statutory or regulatory requirements, the latter shall take precedence. The process approach described in ISO 9001 and AS9100 applies to this standard.

This standard includes ISO 9001:20001 quality management system requirements and specifies additional requirements for a quality management system for the aerospace industry applicable to stockist distributors. The additional aerospace requirements are shown in bold, italic text. It is emphasized that the quality management system requirements specified in this standard are complementary (not alternative) to contractual and applicable law and regulatory requirements. This International Standard specifies requirements for a quality management system where an organization a needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and b aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.

The requirements of 9100 apply with the following clarification for software. This standard supplements the 9100 standard requirements for deliverable software and contains quality management system requirements for organizations that design, develop, and/or produce deliverable software and services for the aviation, space, and defense industry. This includes, as required, support software that is used in the development and maintenance of deliverable software and services. The deliverable software may be stand-alone, embedded, mobile application, or loadable into a target computer. This deliverable software may also be part of services (e.g., cloud environment, web hosted solutions or platforms).

The requirements of 9100 apply with the following clarification for software. This document supplements the 9100 standard requirements for deliverable software and contains quality management system requirements for organizations that design, develop, and/or produce deliverable software for the aviation, space, and defense industry. This includes, as required, support software that is used in the development and maintenance of deliverable software. The deliverable software may be stand-alone, embedded, or loadable into a target computer. Where the use of Hardware Description Language (HDL) or high order language is utilized as the design source of electronic hardware [e.g., Application Specific Integrated Circuit (ASIC), Programmable Logic Device (PLD)], the organization and customer shall agree on the extent of applicability of this supplement. NOTE 1: For airborne electronic hardware guidance, see RTCA/DO-254 or EUROCAE ED-80; and for product realization requirements, see 9100.

This standard defines requirements for the preparation and execution of the audit process. In addition, it defines the content and composition for the audit reporting of conformity and process effectiveness to the 9100-series standards, the organization's QMS documentation, and customer and statutory/regulatory requirements. The requirements in this standard are additions or represent changes to the requirements and guidelines in the standards for conformity assessment, auditing, and certification as published by ISO/IEC (i.e., ISO/IEC 17000, ISO/IEC 17021-1). When there is conflict with these standards, the requirements of the 9101 standard shall take precedence.

ARP9013/3 recommended practice specifies a product acceptance system using process control methods. Its purpose is to assure conformance for specified characteristics. Use of process control techniques for product acceptance requires maintaining process stability and capability. A stable and capable process is the best assurance of conforming hardware for the customer. There can be lower inspection costs associated with a process control acceptance approach.

Supply Chain Risk Management (SCRM), defined in this guideline, can be applied proactively for the protection of all procured products and services; both flying and non-flying through all levels of the supply chain. The guideline focuses on Quality as a key risk assessment factor taking into account elements from all aspects of the business having a direct link to global quality management. This concept/model is shown in Figure 1. While traditional “small q” Quality is a key element to be assessed, from a company business point of view, other elements play an important part in minimizing risk. This guideline defines such risk factors for consideration. SCRM as a business protection tool will be most effective when used to identify, and reduce risks when generating new business with new and existing suppliers. However, the tools and techniques described hereafter can also be applied to evaluate the existing supply chain network and determine the level of control required.

Supply Chain Risk Management (SCRM), defined in this guideline, can be applied proactively for the protection of all procured products and services; both flying and non-flying through all levels of the supply chain. The guideline focuses on Quality as a key risk assessment factor taking into account elements from all aspects of the business having a direct link to global quality management. This concept/model is shown in Figure 1. While traditional "small q" Quality is a key element to be assessed, from a company business point of view, other elements play an important part in minimizing risk. This guideline defines such risk factors for consideration. SCRM as a business protection tool will be most effective when used to identify, and reduce risks when generating new business with new and existing suppliers. However, the tools and techniques described hereafter can also be applied to evaluate the existing supply chain network and determine the level of control required.